{
  "canonical_url": "https://lendb.ai/lo/carol-pope-403897",
  "loan_officer": {
    "nmls_id": 403897,
    "slug": "carol-pope-403897",
    "canonical_url": "https://lendb.ai/lo/carol-pope-403897",
    "md_url": "https://lendb.ai/lo/carol-pope-403897.md",
    "json_url": "https://lendb.ai/lo/carol-pope-403897.json",
    "nmls_consumer_access_url": "https://www.nmlsconsumeraccess.org/EntityDetails.aspx/INDIVIDUAL/403897",
    "full_name": {
      "value": "Carol Pope",
      "source": "lender_site",
      "source_url": "https://www.empirehomeloans.com/team/carol",
      "verified_at": "2026-10-09"
    },
    "first_name": "Carol",
    "last_name": "Pope",
    "headshot_url": null,
    "bio": {
      "value": "Carol specializes in home mortgage solutions with over 25 years serving the Greater Puget Sound area. She brings military academy discipline, extensive industry honors including Five Star Mortgage Professional awards, and deep community involvement.",
      "source": "lender_site",
      "source_url": "https://www.empirehomeloans.com/team/carol",
      "verified_at": "2026-10-09"
    },
    "title": {
      "value": "Loan Officer",
      "source": "lender_site",
      "source_url": "https://www.empirehomeloans.com/team/carol",
      "verified_at": "2026-10-09"
    },
    "languages": {
      "value": [],
      "source": "lender_site",
      "source_url": "https://www.empirehomeloans.com/team/carol",
      "verified_at": "2026-10-09"
    },
    "years_licensed": null,
    "years_experience": {
      "value": 25,
      "source": "lender_site",
      "source_url": "https://www.empirehomeloans.com/team/carol",
      "verified_at": "2026-10-09"
    },
    "status": "active",
    "claimed": false,
    "claimed_at": null,
    "profile_completeness": 80,
    "current_employment": {
      "lender_nmls_id": 1839243,
      "lender_name": "Empire Home Loans",
      "lender_slug": "empire-home-loans-1839243",
      "branch_city": "Fair Oaks",
      "branch_state": "CA",
      "branch_zip": "95628",
      "start_date": null,
      "end_date": null,
      "lender_profile_url": "https://www.empirehomeloans.com/team/carol",
      "lender_type": "broker",
      "source": "lender_site",
      "source_url": "https://www.empirehomeloans.com/team/carol",
      "verified_at": "2026-10-09"
    },
    "employment_history": [
      {
        "lender_nmls_id": 1839243,
        "lender_name": "Empire Home Loans",
        "lender_slug": "empire-home-loans-1839243",
        "branch_city": "Fair Oaks",
        "branch_state": "CA",
        "branch_zip": "95628",
        "start_date": null,
        "end_date": null,
        "lender_profile_url": "https://www.empirehomeloans.com/team/carol",
        "lender_type": "broker",
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      }
    ],
    "licenses": [
      {
        "state": "WA",
        "license_type": "state_license",
        "license_number": null,
        "status": "listed_on_lender_site",
        "issued_at": null,
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09",
        "confidence": "lender_reported"
      }
    ],
    "specialties": [
      {
        "slug": "down-payment-assistance",
        "label": "Down payment assistance",
        "evidence": "lender_page_text",
        "confidence": 0.9,
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "slug": "fha",
        "label": "FHA loan",
        "evidence": "lender_page_text",
        "confidence": 0.9,
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "slug": "jumbo",
        "label": "Jumbo loan",
        "evidence": "lender_page_text",
        "confidence": 0.9,
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "slug": "manufactured",
        "label": "Manufactured home",
        "evidence": "lender_page_text",
        "confidence": 0.9,
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "slug": "usda",
        "label": "USDA loan",
        "evidence": "lender_page_text",
        "confidence": 0.9,
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "slug": "va",
        "label": "VA loan",
        "evidence": "lender_page_text",
        "confidence": 0.9,
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      }
    ],
    "contacts": [],
    "disciplinary_actions": [],
    "media": [],
    "facts": [
      {
        "kind": "years_experience",
        "value": "25",
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "service_area",
        "value": "Greater Puget Sound, Washington",
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "education",
        "value": "Attended US Military Academy at West Point",
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "credential",
        "value": "Five Star Mortgage Professional 2019, 2020, 2021, 2023, 2024, 2025 (11 total years)",
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "credential",
        "value": "2025 NAPMW Seattle Puget Sound President (National Association of Professional Mortgage Women)",
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "credential",
        "value": "Master Builders Association of Pierce County Professional Women in Building Award 2024",
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "credential",
        "value": "Women with Vision Award 2023, 2024; Women of Strength Award 2023",
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "community",
        "value": "Member of Puyallup Main Street Association, Washington Association of Mortgage Professionals, Veterans Association of Real Estate Professionals, Habitat for Humanity, Women of Strength",
        "source": "lender_site",
        "source_url": "https://www.empirehomeloans.com/team/carol",
        "verified_at": "2026-10-09"
      }
    ],
    "last_verified_at": "2026-10-09",
    "updated_at": "2026-10-09 12:12:50.747968+00",
    "disciplinary_check": "not_checked",
    "gated_contact": {
      "kinds": [
        "phone_office",
        "email"
      ],
      "reveal_url": "https://lendb.ai/lo/carol-pope-403897#contact",
      "note": "Phone and email are shown on the profile page after a quick human check, one profile at a time. They are not available through the API or MCP. To reach this loan officer, open reveal_url or lender_profile_url.",
      "source": "lender_site",
      "source_url": "https://www.empirehomeloans.com/team/carol",
      "verified_at": "2026-10-09"
    },
    "licensed_since": null,
    "federal_registration": null
  }
}