{
  "canonical_url": "https://lendb.ai/lo/carolyn-cole-161385",
  "loan_officer": {
    "nmls_id": 161385,
    "slug": "carolyn-cole-161385",
    "canonical_url": "https://lendb.ai/lo/carolyn-cole-161385",
    "md_url": "https://lendb.ai/lo/carolyn-cole-161385.md",
    "json_url": "https://lendb.ai/lo/carolyn-cole-161385.json",
    "nmls_consumer_access_url": "https://www.nmlsconsumeraccess.org/EntityDetails.aspx/INDIVIDUAL/161385",
    "full_name": {
      "value": "Carolyn Cole",
      "source": "lender_site",
      "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
      "verified_at": "2026-10-09"
    },
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    "last_name": "Cole",
    "headshot_url": null,
    "bio": {
      "value": "Carolyn has over 30 years of mortgage industry experience serving Tennessee's real estate agents and communities. She is known for production awards and leadership roles including Past President of TNAMP and Board Treasurer.",
      "source": "lender_site",
      "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
      "verified_at": "2026-10-09"
    },
    "title": {
      "value": "Sales Manager",
      "source": "lender_site",
      "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
      "verified_at": "2026-10-09"
    },
    "languages": {
      "value": [],
      "source": "lender_site",
      "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
      "verified_at": "2026-10-09"
    },
    "years_licensed": null,
    "years_experience": {
      "value": 30,
      "source": "lender_site",
      "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
      "verified_at": "2026-10-09"
    },
    "status": "active",
    "claimed": false,
    "claimed_at": null,
    "profile_completeness": 80,
    "current_employment": {
      "lender_nmls_id": 134871,
      "lender_name": "Highlands Residential Mortgage",
      "lender_slug": "highlands-residential-mortgage-134871",
      "branch_city": "Brentwood",
      "branch_state": "TN",
      "branch_zip": "37027",
      "start_date": null,
      "end_date": null,
      "lender_profile_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
      "lender_type": "imb",
      "source": "lender_site",
      "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
      "verified_at": "2026-10-09"
    },
    "employment_history": [
      {
        "lender_nmls_id": 134871,
        "lender_name": "Highlands Residential Mortgage",
        "lender_slug": "highlands-residential-mortgage-134871",
        "branch_city": "Brentwood",
        "branch_state": "TN",
        "branch_zip": "37027",
        "start_date": null,
        "end_date": null,
        "lender_profile_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
        "lender_type": "imb",
        "source": "lender_site",
        "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
        "verified_at": "2026-10-09"
      }
    ],
    "licenses": [
      {
        "state": "KY",
        "license_type": "state_license",
        "license_number": null,
        "status": "listed_on_lender_site",
        "issued_at": null,
        "source": "lender_site",
        "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
        "verified_at": "2026-10-09",
        "confidence": "lender_reported"
      },
      {
        "state": "TN",
        "license_type": "state_license",
        "license_number": null,
        "status": "listed_on_lender_site",
        "issued_at": null,
        "source": "lender_site",
        "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
        "verified_at": "2026-10-09",
        "confidence": "lender_reported"
      }
    ],
    "specialties": [],
    "contacts": [],
    "disciplinary_actions": [],
    "media": [],
    "facts": [
      {
        "kind": "years_experience",
        "value": "30",
        "source": "lender_site",
        "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "credential",
        "value": "Past President TNAMP",
        "source": "lender_site",
        "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "credential",
        "value": "Board of Directors and Treasurer WCR Sumner County Chapter",
        "source": "lender_site",
        "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
        "verified_at": "2026-10-09"
      },
      {
        "kind": "service_area",
        "value": "Tennessee",
        "source": "lender_site",
        "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
        "verified_at": "2026-10-09"
      }
    ],
    "last_verified_at": "2026-10-09",
    "updated_at": "2026-10-10 07:17:12.913092+00",
    "disciplinary_check": "not_checked",
    "gated_contact": {
      "kinds": [
        "phone_office",
        "email"
      ],
      "reveal_url": "https://lendb.ai/lo/carolyn-cole-161385#contact",
      "note": "Phone and email are shown on the profile page after a quick human check, one profile at a time. They are not available through the API or MCP. To reach this loan officer, open reveal_url or lender_profile_url.",
      "source": "lender_site",
      "source_url": "https://www.highlandsmortgage.com/agents/carolyn-cole/",
      "verified_at": "2026-10-09"
    },
    "earliest_license_record": null,
    "licensed_since": null,
    "federal_registration": null
  }
}