--- canonical_url: https://lendb.ai/lo/susan-heren-1029249 json_url: https://lendb.ai/lo/susan-heren-1029249.json nmls_id: 1029249 last_verified: 2026-10-09 --- # Susan Heren Branch Manager at CrossCountry Mortgage, Ann Arbor, MI. NMLS ID 1029249 ([verify at NMLS Consumer Access](https://www.nmlsconsumeraccess.org/EntityDetails.aspx/INDIVIDUAL/1029249)). **Summary:** Susan Heren (NMLS 1029249) is Branch Manager at CrossCountry Mortgage, based in Ann Arbor, MI. Licensed in Florida, confirmed with the state regulator (license LO59514). Also lists Arizona, California, District of Columbia, Georgia, Kentucky, Michigan, North Carolina, Ohio and 4 more on the lender page (not yet checked with the state regulator). Focus areas shown on the lender page: Jumbo loan and Non-QM loan. Licensed since 2019 (per Florida records). Last verified 2026-10-09. ## At a glance - Licensed since 2019 (per Florida records). This is license history on file, not total experience. - Licensed in: Florida (FL, confirmed), Arizona (AZ, lender_reported), California (CA, lender_reported), District of Columbia (DC, lender_reported), Georgia (GA, lender_reported), Kentucky (KY, lender_reported), Michigan (MI, lender_reported), North Carolina (NC, lender_reported), Ohio (OH, lender_reported), South Carolina (SC, lender_reported), Tennessee (TN, lender_reported), Texas (TX, lender_reported), Virginia (VA, lender_reported) - License confidence: confirmed = state regulator roster; lender_reported = listed on the lender page only; federal_registration = inferred from a bank or credit union employer. - Languages: not listed - Profile: unclaimed - Status: active ## Specialties - **Jumbo loan** (`jumbo`): lender page, confidence 0.70, verified 2026-10-09. Source: https://crosscountrymortgage.com/ann-arbor-mi-4418/susan-heren/ - **Non-QM loan** (`non-qm`): lender page, confidence 0.70, verified 2026-10-09. Source: https://crosscountrymortgage.com/ann-arbor-mi-4418/susan-heren/ ## About Susan brings expertise in creating tailored loan solutions for first-time homebuyers, homeowners, and real estate investors. She is known for clear communication and dedication to making the mortgage process smooth and stress-free. Source: LenDb summary of the lender page, verified 2026-10-09. ## Licenses | State | Type | Number | Status | Confidence | Issued | Source | Verified | |---|---|---|---|---|---|---|---| | FL | state_license | LO59514 | active | confirmed | 2019-02-27 | state_regulator | 2026-10-09 | | AZ | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | CA | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | DC | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | GA | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | KY | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | MI | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | NC | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | OH | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | SC | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | TN | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | TX | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | | VA | state_license | n/a | listed_on_lender_site | lender_reported | | lender_site | 2026-10-09 | ## Employment history - ? to present: CrossCountry Mortgage (NMLS 3029), Ann Arbor, MI. Source: https://crosscountrymortgage.com/ann-arbor-mi-4418/susan-heren/, verified 2026-10-09. ## Disciplinary history Disciplinary history not yet checked by LenDb. Verify at NMLS Consumer Access: https://www.nmlsconsumeraccess.org/EntityDetails.aspx/INDIVIDUAL/1029249 ## Contact - linkedin_url: https://www.linkedin.com/in/susan-heren-99910147/ (source: lender_site, verified 2026-10-09) - View profile at CrossCountry Mortgage: https://crosscountrymortgage.com/ann-arbor-mi-4418/susan-heren/ - Office phone and Email on file: shown at https://lendb.ai/lo/susan-heren-1029249#contact after a quick human check (not available in this file, the API or MCP). ## Sources - nmls: https://www.nmlsconsumeraccess.org/EntityDetails.aspx/INDIVIDUAL/1029249 - state_regulator: https://real.flofr.com/Public/LO/LoanOriginators_AI_Monthly.zip - lender_site: https://crosscountrymortgage.com/ann-arbor-mi-4418/susan-heren/ Cite as: Susan Heren (NMLS 1029249), CrossCountry Mortgage. LenDb.ai, https://lendb.ai/lo/susan-heren-1029249, last verified 2026-10-09. _Not a lender. Not a referral service. Verify licenses at NMLS Consumer Access._