{
  "canonical_url": "https://lendb.ai/s/refinance/illinois",
  "summary": "As of 2026-10-28, LenDb lists 46 loan officers licensed in or based in Illinois whose lender pages show Refinance work. The top-ranked are Mark Gundersen (Mutual of Omaha Mortgage, St. Charles), Crystal Santos (Consumer Real Estate Finance Co., Spring Grove) and Kim Shuey (Mutual of Omaha Mortgage, Overland Park). Ranking is lender-neutral: specialty evidence first, then a license in IL, branch location, experience and profile completeness. Nobody pays for placement.",
  "specialty": "refinance",
  "state": "IL",
  "total": 46,
  "last_verified": "2026-10-28",
  "results": [
    {
      "rank": 1,
      "score": 63.8,
      "loan_officer": {
        "nmls_id": 397893,
        "slug": "mark-gundersen-397893",
        "full_name": "Mark Gundersen",
        "licensed_names": [
          {
            "name": "Mark Gundersen",
            "name_with_middle_initial": "Mark J. Gundersen",
            "first_name": "Mark",
            "middle_initial": "J",
            "last_name": "Gundersen",
            "states": [
              "CA",
              "CO",
              "CT",
              "FL",
              "IA",
              "MA",
              "MD",
              "OR",
              "TX"
            ],
            "source": "state_regulator",
            "as_of": "2026-10-26"
          }
        ],
        "canonical_url": "https://lendb.ai/lo/mark-gundersen-397893",
        "json_url": "https://lendb.ai/lo/mark-gundersen-397893.json",
        "lender": {
          "nmls_id": 1025894,
          "name": "Mutual of Omaha Mortgage",
          "slug": "mutual-of-omaha-mortgage-1025894",
          "canonical_url": "https://lendb.ai/lender/mutual-of-omaha-mortgage-1025894",
          "type": "imb"
        },
        "branch": {
          "city": "St. Charles",
          "state": "IL"
        },
        "headshot_url": "https://www.mutualmortgage.com/wp-content/uploads/2026/08/MarkGundersen.webp",
        "licensed_states": [
          "FL",
          "CO",
          "TX",
          "CT",
          "IA",
          "OR",
          "WI",
          "CA",
          "MA",
          "MD",
          "IL"
        ],
        "licenses": [
          {
            "state": "CA",
            "confidence": "confirmed"
          },
          {
            "state": "CO",
            "confidence": "confirmed"
          },
          {
            "state": "CT",
            "confidence": "confirmed"
          },
          {
            "state": "FL",
            "confidence": "confirmed"
          },
          {
            "state": "IA",
            "confidence": "confirmed"
          },
          {
            "state": "IL",
            "confidence": "confirmed"
          },
          {
            "state": "MA",
            "confidence": "confirmed"
          },
          {
            "state": "MD",
            "confidence": "confirmed"
          },
          {
            "state": "OR",
            "confidence": "confirmed"
          },
          {
            "state": "TX",
            "confidence": "confirmed"
          },
          {
            "state": "WI",
            "confidence": "confirmed"
          }
        ],
        "federal_registration_likely": false,
        "languages": [],
        "specialties": [
          {
            "slug": "down-payment-assistance",
            "evidence": "lender_page_text"
          },
          {
            "slug": "fha",
            "evidence": "lender_page_text"
          },
          {
            "slug": "first-time-buyer",
            "evidence": "lender_page_text"
          },
          {
            "slug": "jumbo",
            "evidence": "lender_page_text"
          },
          {
            "slug": "investor",
            "evidence": "lender_page_text"
          },
          {
            "slug": "refinance",
            "evidence": "lender_page_text"
          },
          {
            "slug": "va",
            "evidence": "lender_page_text"
          }
        ],
        "lender_offers": [
          "construction",
          "dscr",
          "heloc",
          "renovation",
          "usda",
          "vacation-home"
        ],
        "employer_program_approvals": [
          {
            "program": "fha",
            "source": "HUD",
            "as_of": "2026-08"
          }
        ],
        "years_licensed": null,
        "earliest_license_record": {
          "date": "2012-11-20",
          "state": "IL"
        },
        "licensed_since": {
          "year": 2012,
          "state": "IL"
        },
        "years_experience": 21,
        "lender_profile_url": "https://www.mutualmortgage.com/loan-officer/mgundersen/",
        "disciplinary_check": "not_checked"
      },
      "reasons": [
        "Lists Refinance on lender page (lender page, verified 2026-10-20)",
        "Office in St. Charles, IL",
        "Licensed in IL: confirmed with the Illinois regulator (license 31.0033784), verified 2026-10-28",
        "Earliest state license record: November 20, 2012 (Illinois), per state regulator",
        "States 21 years of experience (lender page, 2026-10-20)"
      ],
      "canonical_url": "https://lendb.ai/lo/mark-gundersen-397893",
      "license_check": {
        "state": "IL",
        "confidence": "confirmed",
        "eligible": true,
        "label": "Licensed in IL: confirmed with the Illinois regulator (license 31.0033784), verified 2026-10-28",
        "verified_at": "2026-10-28",
        "source_url": "https://idfpr.illinois.gov/banks/resfin.html"
      },
      "match_status": "exact",
      "matched_specialties": [
        "refinance"
      ],
      "unconfirmed_specialties": [],
      "match_level": "officer"
    },
    {
      "rank": 2,
      "score": 63.8,
      "loan_officer": {
        "nmls_id": 690317,
        "slug": "crystal-santos-690317",
        "full_name": "Crystal Santos",
        "licensed_names": [
          {
            "name": "Crystal Santos",
            "name_with_middle_initial": "Crystal S. Santos",
            "first_name": "Crystal",
            "middle_initial": "S",
            "last_name": "Santos",
            "states": [
              "AR",
              "FL",
              "IA",
              "MO"
            ],
            "source": "state_regulator",
            "as_of": "2026-10-20"
          }
        ],
        "canonical_url": "https://lendb.ai/lo/crystal-santos-690317",
        "json_url": "https://lendb.ai/lo/crystal-santos-690317.json",
        "lender": {
          "nmls_id": 104621,
          "name": "Consumer Real Estate Finance Co.",
          "slug": "consumer-real-estate-finance-co-104621",
          "canonical_url": "https://lendb.ai/lender/consumer-real-estate-finance-co-104621",
          "type": "imb"
        },
        "branch": {
          "city": "Spring Grove",
          "state": "IL"
        },
        "headshot_url": "https://societymortgage.com/wp-content/uploads/2025/11/Crystal-Santos_Profile.jpg",
        "licensed_states": [
          "FL",
          "MO",
          "AR",
          "IA",
          "IL"
        ],
        "licenses": [
          {
            "state": "AR",
            "confidence": "confirmed"
          },
          {
            "state": "FL",
            "confidence": "confirmed"
          },
          {
            "state": "IA",
            "confidence": "confirmed"
          },
          {
            "state": "IL",
            "confidence": "confirmed"
          },
          {
            "state": "MO",
            "confidence": "confirmed"
          }
        ],
        "federal_registration_likely": false,
        "languages": [],
        "specialties": [
          {
            "slug": "non-qm",
            "evidence": "lender_page_text"
          },
          {
            "slug": "refinance",
            "evidence": "lender_page_text"
          }
        ],
        "lender_offers": [
          "first-time-buyer"
        ],
        "employer_program_approvals": [
          {
            "program": "fha",
            "source": "HUD",
            "as_of": "2026-08"
          }
        ],
        "years_licensed": null,
        "earliest_license_record": {
          "date": "2022-03-28",
          "state": "IL"
        },
        "licensed_since": {
          "year": 2022,
          "state": "IL"
        },
        "years_experience": 25,
        "lender_profile_url": "https://societymortgage.com/loan-experts/crystal-santos/",
        "disciplinary_check": "not_checked"
      },
      "reasons": [
        "Lists Refinance on lender page (lender page, verified 2026-10-21)",
        "Office in Spring Grove, IL",
        "Licensed in IL: confirmed with the Illinois regulator (license 31.0076844), verified 2026-10-28",
        "Earliest state license record: March 28, 2022 (Illinois), per state regulator",
        "States 25 years of experience (lender page, 2026-10-21)"
      ],
      "canonical_url": "https://lendb.ai/lo/crystal-santos-690317",
      "license_check": {
        "state": "IL",
        "confidence": "confirmed",
        "eligible": true,
        "label": "Licensed in IL: confirmed with the Illinois regulator (license 31.0076844), verified 2026-10-28",
        "verified_at": "2026-10-28",
        "source_url": "https://idfpr.illinois.gov/banks/resfin.html"
      },
      "match_status": "exact",
      "matched_specialties": [
        "refinance"
      ],
      "unconfirmed_specialties": [],
      "match_level": "officer"
    },
    {
      "rank": 3,
      "score": 62.5,
      "loan_officer": {
        "nmls_id": 410338,
        "slug": "kimberly-shuey-410338",
        "full_name": "Kim Shuey",
        "licensed_names": [
          {
            "name": "Kimberly Shuey",
            "name_with_middle_initial": "Kimberly A. Shuey",
            "first_name": "Kimberly",
            "middle_initial": "A",
            "last_name": "Shuey",
            "states": [
              "AR",
              "CA",
              "CO",
              "CT",
              "DE",
              "FL",
              "IA",
              "MA",
              "MD",
              "MO",
              "OR",
              "TX",
              "WY"
            ],
            "source": "state_regulator",
            "as_of": "2026-10-30"
          },
          {
            "name": "Kimberly Shuey",
            "name_with_middle_initial": null,
            "first_name": "Kimberly",
            "middle_initial": null,
            "last_name": "Shuey",
            "states": [
              "IL",
              "WI"
            ],
            "source": "state_regulator",
            "as_of": "2026-10-27"
          }
        ],
        "canonical_url": "https://lendb.ai/lo/kimberly-shuey-410338",
        "json_url": "https://lendb.ai/lo/kimberly-shuey-410338.json",
        "lender": {
          "nmls_id": 1025894,
          "name": "Mutual of Omaha Mortgage",
          "slug": "mutual-of-omaha-mortgage-1025894",
          "canonical_url": "https://lendb.ai/lender/mutual-of-omaha-mortgage-1025894",
          "type": "imb"
        },
        "branch": {
          "city": "Overland Park",
          "state": "KS"
        },
        "headshot_url": "https://www.mutualmortgage.com/wp-content/uploads/2026/04/Kim-Shuey.jpeg",
        "licensed_states": [
          "FL",
          "CO",
          "TX",
          "CT",
          "DE",
          "MO",
          "AR",
          "IA",
          "OR",
          "WI",
          "CA",
          "MA",
          "MD",
          "WY",
          "IL"
        ],
        "licenses": [
          {
            "state": "AR",
            "confidence": "confirmed"
          },
          {
            "state": "CA",
            "confidence": "confirmed"
          },
          {
            "state": "CO",
            "confidence": "confirmed"
          },
          {
            "state": "CT",
            "confidence": "confirmed"
          },
          {
            "state": "DE",
            "confidence": "confirmed"
          },
          {
            "state": "FL",
            "confidence": "confirmed"
          },
          {
            "state": "IA",
            "confidence": "confirmed"
          },
          {
            "state": "IL",
            "confidence": "confirmed"
          },
          {
            "state": "MA",
            "confidence": "confirmed"
          },
          {
            "state": "MD",
            "confidence": "confirmed"
          },
          {
            "state": "MO",
            "confidence": "confirmed"
          },
          {
            "state": "OR",
            "confidence": "confirmed"
          },
          {
            "state": "TX",
            "confidence": "confirmed"
          },
          {
            "state": "WI",
            "confidence": "confirmed"
          },
          {
            "state": "WY",
            "confidence": "confirmed"
          }
        ],
        "federal_registration_likely": false,
        "languages": [],
        "specialties": [
          {
            "slug": "fha",
            "evidence": "lender_page_text"
          },
          {
            "slug": "first-time-buyer",
            "evidence": "lender_page_text"
          },
          {
            "slug": "jumbo",
            "evidence": "lender_page_text"
          },
          {
            "slug": "refinance",
            "evidence": "lender_page_text"
          },
          {
            "slug": "va",
            "evidence": "lender_page_text"
          }
        ],
        "lender_offers": [
          "construction",
          "down-payment-assistance",
          "dscr",
          "heloc",
          "investor",
          "renovation",
          "usda",
          "vacation-home"
        ],
        "employer_program_approvals": [
          {
            "program": "fha",
            "source": "HUD",
            "as_of": "2026-08"
          }
        ],
        "years_licensed": null,
        "earliest_license_record": {
          "date": "2011-07-22",
          "state": "TX"
        },
        "licensed_since": {
          "year": 2011,
          "state": "TX"
        },
        "years_experience": 20,
        "lender_profile_url": "https://www.mutualmortgage.com/loan-officer/kshuey/",
        "disciplinary_check": "not_checked"
      },
      "reasons": [
        "Lists Refinance on lender page (lender page, verified 2026-10-20)",
        "Licensed in IL: confirmed with the Illinois regulator (license 31.0077752), verified 2026-10-28",
        "Earliest state license record: July 22, 2011 (Texas), per state regulator",
        "States 20 years of experience (lender page, 2026-10-20)"
      ],
      "canonical_url": "https://lendb.ai/lo/kimberly-shuey-410338",
      "license_check": {
        "state": "IL",
        "confidence": "confirmed",
        "eligible": true,
        "label": "Licensed in IL: confirmed with the Illinois regulator (license 31.0077752), verified 2026-10-28",
        "verified_at": "2026-10-28",
        "source_url": "https://idfpr.illinois.gov/banks/resfin.html"
      },
      "match_status": "exact",
      "matched_specialties": [
        "refinance"
      ],
      "unconfirmed_specialties": [],
      "match_level": "officer"
    },
    {
      "rank": 4,
      "score": 62.3,
      "loan_officer": {
        "nmls_id": 332074,
        "slug": "natasha-robinson-332074",
        "full_name": "Natasha Robinson",
        "licensed_names": [
          {
            "name": "Natasha Robinson",
            "name_with_middle_initial": "Natasha L. Robinson",
            "first_name": "Natasha",
            "middle_initial": "L",
            "last_name": "Robinson",
            "states": [
              "CA",
              "CT",
              "DE",
              "FL",
              "IA",
              "LA",
              "NY",
              "TX"
            ],
            "source": "state_regulator",
            "as_of": "2026-10-30"
          }
        ],
        "canonical_url": "https://lendb.ai/lo/natasha-robinson-332074",
        "json_url": "https://lendb.ai/lo/natasha-robinson-332074.json",
        "lender": {
          "nmls_id": 1598647,
          "name": "Guaranteed Rate Affinity, LLC",
          "slug": "guaranteed-rate-affinity-llc-1598647",
          "canonical_url": "https://lendb.ai/lender/guaranteed-rate-affinity-llc-1598647",
          "type": "imb"
        },
        "branch": {
          "city": "Chicago",
          "state": "IL"
        },
        "headshot_url": "https://a.mktgcdn.com/p/KU8CAHa6zdS6J6W_vAG5YGeJXnbcZ0lk_mq89qecKTs/191x275.jpg",
        "licensed_states": [
          "FL",
          "TX",
          "NY",
          "CT",
          "LA",
          "DE",
          "IA",
          "WI",
          "CA",
          "IL"
        ],
        "licenses": [
          {
            "state": "CA",
            "confidence": "confirmed"
          },
          {
            "state": "CT",
            "confidence": "confirmed"
          },
          {
            "state": "DE",
            "confidence": "confirmed"
          },
          {
            "state": "FL",
            "confidence": "confirmed"
          },
          {
            "state": "IA",
            "confidence": "confirmed"
          },
          {
            "state": "IL",
            "confidence": "confirmed"
          },
          {
            "state": "LA",
            "confidence": "confirmed"
          },
          {
            "state": "NY",
            "confidence": "confirmed"
          },
          {
            "state": "TX",
            "confidence": "confirmed"
          },
          {
            "state": "WI",
            "confidence": "confirmed"
          }
        ],
        "federal_registration_likely": false,
        "languages": [],
        "specialties": [
          {
            "slug": "refinance",
            "evidence": "lender_page_text"
          }
        ],
        "lender_offers": [],
        "employer_program_approvals": [
          {
            "program": "fha",
            "source": "HUD",
            "as_of": "2026-08"
          }
        ],
        "years_licensed": null,
        "earliest_license_record": {
          "date": "2009-04-20",
          "state": "IL"
        },
        "licensed_since": {
          "year": 2009,
          "state": "IL"
        },
        "years_experience": null,
        "lender_profile_url": "https://www.grarate.com/loan-officers/natasha-robinson-332074",
        "disciplinary_check": "not_checked"
      },
      "reasons": [
        "Lists Refinance on lender page (lender page, verified 2026-10-21)",
        "Office in Chicago, IL",
        "Licensed in IL: confirmed with the Illinois regulator (license 31.0026684), verified 2026-10-28",
        "Earliest state license record: April 20, 2009 (Illinois), per state regulator"
      ],
      "canonical_url": "https://lendb.ai/lo/natasha-robinson-332074",
      "license_check": {
        "state": "IL",
        "confidence": "confirmed",
        "eligible": true,
        "label": "Licensed in IL: confirmed with the Illinois regulator (license 31.0026684), verified 2026-10-28",
        "verified_at": "2026-10-28",
        "source_url": "https://idfpr.illinois.gov/banks/resfin.html"
      },
      "match_status": "exact",
      "matched_specialties": [
        "refinance"
      ],
      "unconfirmed_specialties": [],
      "match_level": "officer"
    },
    {
      "rank": 5,
      "score": 61,
      "loan_officer": {
        "nmls_id": 95809,
        "slug": "stephanie-o-farrell-95809",
        "full_name": "Stephanie O'Farrell",
        "licensed_names": [
          {
            "name": "Stephanie O'Farrell",
            "name_with_middle_initial": "Stephanie L. O'Farrell",
            "first_name": "Stephanie",
            "middle_initial": "L",
            "last_name": "O'Farrell",
            "states": [
              "AR",
              "CA",
              "CO",
              "CT",
              "DE",
              "FL",
              "IA",
              "MA",
              "MD",
              "MO",
              "OR",
              "TX",
              "WY"
            ],
            "source": "state_regulator",
            "as_of": "2026-10-30"
          }
        ],
        "canonical_url": "https://lendb.ai/lo/stephanie-o-farrell-95809",
        "json_url": "https://lendb.ai/lo/stephanie-o-farrell-95809.json",
        "lender": {
          "nmls_id": 1025894,
          "name": "Mutual of Omaha Mortgage",
          "slug": "mutual-of-omaha-mortgage-1025894",
          "canonical_url": "https://lendb.ai/lender/mutual-of-omaha-mortgage-1025894",
          "type": "imb"
        },
        "branch": {
          "city": "Overland Park",
          "state": "KS"
        },
        "headshot_url": "https://www.mutualmortgage.com/wp-content/uploads/2026/08/Stephanie_OFarrell.png",
        "licensed_states": [
          "FL",
          "CO",
          "TX",
          "CT",
          "LA",
          "DE",
          "MO",
          "AR",
          "IA",
          "OR",
          "WI",
          "CA",
          "MA",
          "MD",
          "WY",
          "IL"
        ],
        "licenses": [
          {
            "state": "AR",
            "confidence": "confirmed"
          },
          {
            "state": "CA",
            "confidence": "confirmed"
          },
          {
            "state": "CO",
            "confidence": "confirmed"
          },
          {
            "state": "CT",
            "confidence": "confirmed"
          },
          {
            "state": "DE",
            "confidence": "confirmed"
          },
          {
            "state": "FL",
            "confidence": "confirmed"
          },
          {
            "state": "IA",
            "confidence": "confirmed"
          },
          {
            "state": "IL",
            "confidence": "confirmed"
          },
          {
            "state": "LA",
            "confidence": "confirmed"
          },
          {
            "state": "MA",
            "confidence": "confirmed"
          },
          {
            "state": "MD",
            "confidence": "confirmed"
          },
          {
            "state": "MO",
            "confidence": "confirmed"
          },
          {
            "state": "OR",
            "confidence": "confirmed"
          },
          {
            "state": "TX",
            "confidence": "confirmed"
          },
          {
            "state": "WI",
            "confidence": "confirmed"
          },
          {
            "state": "WY",
            "confidence": "confirmed"
          }
        ],
        "federal_registration_likely": false,
        "languages": [],
        "specialties": [
          {
            "slug": "fha",
            "evidence": "lender_page_text"
          },
          {
            "slug": "first-time-buyer",
            "evidence": "lender_page_text"
          },
          {
            "slug": "jumbo",
            "evidence": "lender_page_text"
          },
          {
            "slug": "refinance",
            "evidence": "lender_page_text"
          },
          {
            "slug": "va",
            "evidence": "lender_page_text"
          }
        ],
        "lender_offers": [
          "construction",
          "down-payment-assistance",
          "dscr",
          "heloc",
          "investor",
          "renovation",
          "usda",
          "vacation-home"
        ],
        "employer_program_approvals": [
          {
            "program": "fha",
            "source": "HUD",
            "as_of": "2026-08"
          }
        ],
        "years_licensed": null,
        "earliest_license_record": {
          "date": "2008-11-17",
          "state": "IL"
        },
        "licensed_since": {
          "year": 2008,
          "state": "IL"
        },
        "years_experience": 20,
        "lender_profile_url": "https://www.mutualmortgage.com/loan-officer/sofarrell/",
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        "json_url": "https://lendb.ai/lo/eric-raso-457108.json",
        "lender": {
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          "name": "CMG Home Loans",
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          "canonical_url": "https://lendb.ai/lender/cmg-home-loans-1820",
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          "AZ",
          "CA",
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          "IL",
          "IN",
          "KS",
          "KY",
          "MA",
          "MD",
          "ME",
          "MI",
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          "NC",
          "NH",
          "NJ",
          "NM",
          "NV",
          "OH",
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          "OR",
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          "SC",
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          "VA",
          "VT",
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            "confidence": "confirmed"
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          {
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            "confidence": "confirmed"
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          {
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            "confidence": "confirmed"
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            "confidence": "confirmed"
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            "confidence": "lender_reported"
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            "confidence": "confirmed"
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          {
            "state": "IN",
            "confidence": "lender_reported"
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          {
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            "confidence": "lender_reported"
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          {
            "state": "KY",
            "confidence": "lender_reported"
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          {
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            "confidence": "confirmed"
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          {
            "state": "MA",
            "confidence": "confirmed"
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          {
            "state": "MD",
            "confidence": "confirmed"
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          {
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            "confidence": "lender_reported"
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          {
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            "confidence": "lender_reported"
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          {
            "state": "MN",
            "confidence": "lender_reported"
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          {
            "state": "MO",
            "confidence": "confirmed"
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          {
            "state": "NC",
            "confidence": "lender_reported"
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          {
            "state": "NH",
            "confidence": "lender_reported"
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          {
            "state": "NJ",
            "confidence": "lender_reported"
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          {
            "state": "NM",
            "confidence": "lender_reported"
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          {
            "state": "NV",
            "confidence": "lender_reported"
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          {
            "state": "OH",
            "confidence": "lender_reported"
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          {
            "state": "OK",
            "confidence": "lender_reported"
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          {
            "state": "OR",
            "confidence": "confirmed"
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          {
            "state": "PA",
            "confidence": "confirmed"
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          {
            "state": "RI",
            "confidence": "lender_reported"
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          {
            "state": "SC",
            "confidence": "lender_reported"
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          {
            "state": "SD",
            "confidence": "lender_reported"
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          {
            "state": "TN",
            "confidence": "lender_reported"
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          {
            "state": "TX",
            "confidence": "confirmed"
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          {
            "state": "VA",
            "confidence": "lender_reported"
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          {
            "state": "VT",
            "confidence": "lender_reported"
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          {
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            "confidence": "lender_reported"
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          "usda"
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        "Earliest state license record: August 27, 2014 (Colorado), per state regulator",
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            "evidence": "lender_page_text"
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